Code of Ethical Conduct

Rule One

An adjudicator has an overriding obligation to act fairly and impartially as between the parties, at all stages of the proceedings.

Rule Two

An adjudicator shall be free from bias and shall disclose any interest or relationship likely to affect his or her impartiality or which might reasonably create an appearance of partiality or bias. This is an ongoing duty and does not cease until the adjudication has concluded. Failure to make such disclosure itself may create an appearance of bias, and may be a ground for disqualification. An adjudicator shall not permit outside pressure, fear of criticism, or any form of self-interest to affect his or her decisions. An adjudicator shall decide all the issues submitted for determination after careful deliberation and the exercise of his or her own impartial judgment. An adjudicator in communicating with the parties shall avoid impropriety or the appearance of impropriety. There shall be no private communications between an adjudicator and any party regarding substantive issues in the case. All communications, other than proceedings at a hearing, should be in writing. Any correspondence shall remain private and confidential and shall not be copied to anyone other than the parties to the dispute, without the agreement of the parties. An adjudicator shall not accept any gift or substantial hospitality, directly or indirectly, from any party to the adjudication except in the presence of the other parties and/or with their consent.

Rule Three

An adjudicator shall only accept an appointment if he or she has suitable experience and ability to adjudicate the case and available time to proceed with the adjudication.

Rule Four

An adjudicator shall be faithful to the relationship of trust and confidentiality inherent in that office.

Rule Five

An adjudicator's fees and expenses must be reasonable taking into account all the circumstances of the case. An adjudicator shall disclose and explain the basis of his or her fees and expenses to the parties.

Rule Six

Adjudicators may publicise their expertise and experience but shall not actively solicit appointment as adjudicators.